Need help recovering Dropbox account

TheGuy2449 wrote:

I lost my old Dropbox account on a different device ... It’s connected to a yahoo account that I lost the password to, and the recovery email/number is also old.

You can try contacting Support, but without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.

• https://help.dropbox.com/account-access/lost-email-access

 

Also, since you mentioned it's an old account, keep in mind that if the account has been idle for more than a year, then it would have been deleted due to inactivity. Once an account has been deleted, it cannot be recovered.

To contact Support, visit the Support page while you're NOT signed in to a Dropbox address, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

• https://www.dropbox.com/support/sign-in-issues