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Forum Discussion
Not receiving 6 digit verification code
I have been trying to access my dropbox account for the past month and have not received any 6 digit access code emails or any password reset emails, or for that matter any emails from Dropbox. I pay...
Hey Jay,
I had previously added the no-reply@dropbox.com email to my contacts and that did not solve the problem. I was able to pull out my old computer, thankfully, and the code was being sent as a notification and not as an email. So I am in now but if I had not been able to resurrect my computer from the dead things would still be a problem!
I have been trying to access my dropbox and have not received any 6 digit access code email.
I had previously added the no-reply@dropbox.com email to my contacts and that did not solve the problem.
Need help, please.
Thanks.
But now he is asking for security code.
- Walter
Dropbox Staff
Hey Meraj ansari, could you elaborate on the issue you're facing so that we can assist further?
- sir asking for my dropbox security code
- Walter
Are you referring to a 2 factor authentication code or one time security code to access your Dropbox account Meraj ansari?
Do you have access to the email address that's linked with the Dropbox account in question?
