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Forum Discussion
Terry32
12 months agoHelpful | Level 6
Problem with Android app switching between accounts
Hi,
I have the android app and my personal (basic) account and work account connected. I've recently noticed that if in the personal account there is no option to switch to the work account. I ...
- 11 months ago
Workaround now given below.
We are in the in the process of migrating the account switcher to be on the account tab for all users, and removing the sidebar menu.
However at this point in the migration, when the personal user is active, the switcher is in the account tab. When the business user is active the sidebar will have the switcher.
Our engineers hope to implement a fix for this, which should be rolled out in future app updates. But meanwhile, kindly continue to use the above workaround to switch between accounts.
Hannah
Dropbox Staff
Perfect, thanks, Terry!
I just emailed you and I'll see you there. 🙂
Terry32
11 months agoHelpful | Level 6
Workaround now given below.
We are in the in the process of migrating the account switcher to be on the account tab for all users, and removing the sidebar menu.
However at this point in the migration, when the personal user is active, the switcher is in the account tab. When the business user is active the sidebar will have the switcher.
Our engineers hope to implement a fix for this, which should be rolled out in future app updates. But meanwhile, kindly continue to use the above workaround to switch between accounts.
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