Forum Discussion

New member | Level 2

2 years ago

Still getting notification emails to my old address

Changed email on account to new account. Still getting notifications to old account. Any idea how to fix? Thanks.

Jay
2 years ago
Yes, this should help with the emails you receive from now on.

Let us know if you experience any further issues!

New member | Level 2

Yes I did. Will that unsub me from Dropbox or just click off whatever items I want. My profile itself has the correct email.

Dropbox Staff

2 years ago

Yes, this should help with the emails you receive from now on.

Let us know if you experience any further issues!

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!