Forum Discussion

bi3mw's avatar
bi3mw
Helpful | Level 6
2 years ago
Solved

The web page does not open when one click on the icon.

Hello, I have the problem as described. The Dropbox web page does not open when clicking on the icon at the top of the desktop menu bar ( selection option ).   My browser: Firefox 115.2.1esr (64...
desktop
Linux
Web
  • bi3mw's avatar
    bi3mw
    2 years ago

    I have changed the default browser to Google Chrome as a test. With this setting, Dropbox works. So there seems to be a problem with Firefox ESR.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Which icon?

 

It wouldnt usually open when you click on Dropbox (that opens a pop up menu), you need to then click on the browser icon for a web page to appear. 

  • bi3mw's avatar
    bi3mw
    Helpful | Level 6
    2 years ago

    Yes, I mean the pop-up menu ( Dropbox start Website / German ). Nothing happens when I click on it.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi bi3mw! Can you send a screenshot of the exact icon you’re clicking at, so that we may have a visual? 

       

      Besides that, are you having any issues when accessing the Dropbox website directly from your Firefox browser (without going through the desktop app first)?

      • bi3mw's avatar
        bi3mw
        Helpful | Level 6
        2 years ago

         

        If I type the address of Dropbox directly into the address bar of the browser I can access Dropbox.

         

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