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Forum Discussion
The web page does not open when one click on the icon.
Hello, I have the problem as described. The Dropbox web page does not open when clicking on the icon at the top of the desktop menu bar ( selection option ).
My browser: Firefox 115.2.1esr (64...
I have changed the default browser to Google Chrome as a test. With this setting, Dropbox works. So there seems to be a problem with Firefox ESR.
Rich
Super User II
Super User III don't know if it's the same on Linux, but on Windows that icon doesn't directly open the Dropbox website. When you click the icon a file is saved to your local temp folder and then that file is opened in your browser, which then redirects to the Dropbox website.
Assuming the Linux client works the same way, could something be preventing Dropbox from writing the local file before trying to open it in the browser?
I have changed the default browser to Google Chrome as a test. With this setting, Dropbox works. So there seems to be a problem with Firefox ESR.
I got the same problem on Ubuntu 22. I think the problem is due to Firefox snap-installation.
Take a look at: https://ubuntuforums.org/showthread.php?t=2478275Now is this primarily a Dropbox problem or a Firefox problem ?
- Rich
bi3mw wrote:
Now is this primarily a Dropbox problem or a Firefox problem ?
All Dropbox does is save a file to your local drive and tells your computer to open it. It has no control of the process beyond that. I'd point to Firefox ESR being the issue, since it's working as expected in Chrome, and not Dropbox.
Side note, it works fine in Firefox (not ESR) on Windows.
