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danielbwbn's avatar
danielbwbn
New member | Level 2
2 years ago

There was a problem completing this request

When signing up to Dropbox, the above message appeared on my screen. I tried multiple browsers and devices but it still won't let me sign up. I tried to enter other accounts and they work just fine, ...
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  • danielbwbn's avatar
    danielbwbn
    2 years ago

    Was able to solve it. Problem was that I was using that account as a secondary or recovery account for another one and Dropbox doesn't seem to alow that. Thanks for your answers and help.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Sorry to hear about this, danielbwbn.

 

Is it possible to try from a different network, to see if that makes any difference?

danielbwbn's avatar
danielbwbn
New member | Level 2
2 years ago

Was able to solve it. Problem was that I was using that account as a secondary or recovery account for another one and Dropbox doesn't seem to alow that. Thanks for your answers and help.

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