You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
dtivel
2 years agoExplorer | Level 4
Admin Console Questions
In Admin Console, under Members, I see "People with your team's email domain" and "People your team works with". Both of these areas show lists of people who are either no longer with my company or we no longer work with them. I can't seem to figure out what is causing users to show up in these areas. How do I track this down and remove these users so that they no longer show up.
Thank you
- dtivelExplorer | Level 4
The user are on an Advanced Business account.
In Members area, I have one user showing up "Review 1 person that is using your team’s email domain". I click Review, and it shows an old member's email, asking me if I would like to invite this user. I don't even want this user to show up.
The user has been gone from my organization for years. She doesn't show up in members, deleted members, or suspended members. What is the DropBox process that keeps this member showing up under "Review 1 person that is using your team’s email domain"?
Thank you,
Dennis- MeganDropbox Staff
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!