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Forum Discussion
Can't access an old account - it says I need a code
I remembered an old email from like 10 years ago and i know the password to get in but everytime i put the password in it says i need a code from the EMAIL im trying to get in to.
- Hannah
Dropbox Staff
Hey Rxspectify, welcome to the Dropbox Community.
Can you please clarify if you're trying to access an old Dropbox account or an old email account?
If you're trying to login to an old Dropbox account, but don't have access to the email associated with it, do you perhaps have any devices still linked to that account?
Those should get the security code to login as a notification.
Keep me posted.
i need access to an old email account. I had a old playstation 3 around 2017 with that email logged in and i’m trying to log in with that email on my phone but it says i need to put the code even tho the code is sent to the email i’m trying to get into.
- Rich
Super User II
need access to an old email account. ... i’m trying to log in with that email on my phone but it says i need to put the code even tho the code is sent to the email i’m trying to get into.
You're trying to log in to what? A Dropbox account, or your email account?
