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Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
I still can not access my dropbox. The email I used is no longer active. What can I do?
I can not access my dropbox account.
- Rich
Super User II
abueljebain wrote:
I can not access my dropbox account.
You need to provide more details of the issue before anyone will know how to assist you.
Do you remember the email and password you used for your account? Do you have access to that email? Are you getting an error when you try to sign in? etc.
Please describe, in detail, the problem that you're having.
- Megan
Dropbox Staff
Hi abueljebain, welcome to our Community!
If I understand your situation here, it sounds like you no longer have access to the email address linked to your Dropbox account, therefore you no longer receive the 6-digit security code, right?
If this isn't the case, feel free to let me know.
Keep me posted, and we'll take it from there!
Correct. No email. No code.
- Megan
Hey abueljebain, I just sent you an email, in order for us to have a closer look into this.
Reply back to me, and we'll take it from there!
