You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
I still can not access my dropbox. The email I used is no longer active. What can I do?
Megan
Dropbox Staff
Dropbox StaffHi abueljebain, welcome to our Community!
If I understand your situation here, it sounds like you no longer have access to the email address linked to your Dropbox account, therefore you no longer receive the 6-digit security code, right?
If this isn't the case, feel free to let me know.
Keep me posted, and we'll take it from there!
Correct. No email. No code.
- Megan
Hey abueljebain, I just sent you an email, in order for us to have a closer look into this.
Reply back to me, and we'll take it from there!
Hello Walter
Yesterday, I sent a picture of the email you sent me of the account in Dropbox and the message that appears asking for the security code, but I did not receive any response. Did you receive the message I sent?
