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Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
I know my email and password but do not have access to the email anymore as it was a school email and has been deactivated so I cannot reactivate it.
When logging in it asks for a 6 digit code which I cannot receive due to not having access to the email. Does anyone know a way to log in without the code or how to get the code somewhere else?
- Hannah
Dropbox Staff
Sorry to hear about this, 1115shy.
Can I send you an email to the address associated with your Community profile here, to see if there's something we can do?
This account is [removed] which is a different account than the one I'm trying to access. The one I'm trying to access is under [removed]
[personal info removed per the Dropbox Community Guidelines]
- This has happened to loads of is. The agent will send u security questions when I finally get a reply and I answered all mine and they still won't give me access. It's like talking to a brick wall. They ask u to contact them. Then u explain u can't recieve the code and then after loads of faffing about u end up loosing any thing u have stored with Dropbox as they still don't let u access it
