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Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
Hi. The admin team member of drop box has passed away. I am trying to log in however it asks me for a verification code. I dont have access to his email account. Is there another way to access it?
Hannah
Dropbox Staff
Dropbox StaffHey MMoodley, really sorry to hear about this.
Do you perhaps have access to any devices they might have had linked to their account? The 6-digit code should be sent to those as well.
If not, try submitting a help request to our support team directly through this page, while not logged in to your Dropbox account (you can try from a private browsing window).
