You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Keyonkk
3 years agoHelpful | Level 5
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
kgh428
New member | Level 2
- I created a dropbox account years ago using my work email. I have now retired and no longer have access to my work email. When I try to log in it send a 6 digit security code to that old email so I can't log in. It gave me how to add an account or link an account but to do that, I still need to get the code they send to that expired work email.
Mark
7 months agoSuper User II
How long ago did you last log in? If it was over 12 months ago the data has been wiped.
It is unlikely you can get access to the account, however, have a look at this article. Your best bet is to ask your work if they will reactivate the email.
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