You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TamTam92
18 days agoNew member | Level 2
Can't get the code to access my account because email address is closed
Hi all,
i create a dropbox account with my professional email adress on my professional computer, but this adress was closed by my company few hours after.
I tried to log in on my personal comput...
Mark
18 days agoSuper User II
It is VERY unlikely that you will get access to the account again, but, you can try via Support. As a minimum they should be able to stop payments: https://help.dropbox.com/account-access/lost-email-access
Go to www.dropbox.com/support while not logged in - even to here. So, try using an incognito window to do it.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!