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Cool7's avatar
Cool7
New member | Level 2
6 months ago

Compromised Dropbox account with MFA enabled by hacker

Similar to another post, a client email was hacked and used their email/dropbox account to send a PDF file a large amount of contacts. Their dropbox account was also upgraded to a professional versio...
Account Access
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Thanks for posting about this here, Cool7, and for the ticket numbers you’ve provided.

 

I was able to locate them in our system and I’ve also left an internal note for our team to see and reply as soon as possible. This way, they can also see your post here on our Community. 

 

Given the nature of the issue, I’d suggest continuing with them directly and they’ll further help.

 

For anything else, I’ll be right here.

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