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Difficulty accessing invitation to edit a folder shared with me - email address mismatch
Hi,
I setup Dropbox several years ago with an email address that I don't use much anymore. Someone I know sent me an invitation to edit a folder that he shared with me, but he used my newer current email address. When I entered the 6 digit code from Dropbox, they recognized the email mismatch and I requested access to the folder and explained the situation in a note. How long will it take for dropbox to review this and either grant or deny access?
I went into my profile and tried to change the email address on file but I got an error message saying that address (my newer current one) was already taken. I am the only one using that address, so I'm confused. Can this be reset?
I was able to access the dropbox account with my newer current email address. Signed out of old address account, put in new address and did forgot my password. And viola, I could access the folder shared with me.
Thanks anyway!
I was able to access the dropbox account with my newer current email address. Signed out of old address account, put in new address and did forgot my password. And viola, I could access the folder shared with me.
Thanks anyway!
