Dropbox acquires Boxcryptor. What will happen to all those files that have been encrypted?
Hi
As most will know, dropbox has purchased boxcryptor. At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ? Should they all be decrypted an...
At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ?
Since this is such a new development, such answers are likely not available yet, beyond what has been stated by the Boxcryptor founders (emphasis mine).
What does this mean for our users and customers?
First of all: All our existing users and customers will remain with the German Secomba GmbH with the same shareholders as during the past 10 years. No contracts, customer data or keys will migrate to Dropbox, all data will remain in our German data centers.
While we’ve sold several key technology assets to Dropbox, we will continue to service our existing users and customers pursuant to the terms of their existing contracts. However, as of today, we will not allow the creation of new accounts or purchases of any new licenses.
If you’re an existing customer, you can keep using Boxcryptor as you do today, and we’ll be in touch with more details as we join forces with Dropbox. If you’re new here and would like to stay up to date on Dropbox’s progress, join the Dropbox mailing list.
You will also find the most important FAQs regarding the next steps below.
Thank you for your answer... but... i am already a boxcryptor customer but until 23.12 license expiration date. at that point what happens ? The software will stop working and I will no longer be able to decrypt my files, which by the way are on multiple cloud providers
I just spent the last week decrypting all of my files. Very disappointing that this is their guidance. Us loyal customers are left in the cold with unencrypted docs in the public cloud, while they ride off into the sunset with their billions. At the end of the day, they never cared about privacy and protection - only developing a platform for an eventual sale.
I'm thinking of moving to Apple iCloud for my file storage, as their new "Advanced Data Protection" seems to offer similar protection whereby Apple doesn't own the encryption keys - we do. See here for more info:
We have a subscription to Boxcrypter. We understand that Boxcrypter will be ADDED by Dropbox to Business. What about paid NON-Business users? Once our subscription to Boxcrypter comes to an end, We NEED encryption that is available on our MACs, iPads and IPhones.
The current status is, that the first version of our native end-to-end encryption implementation will be offered to our business customers.
I will certainly share your comments and suggestions with our team, and we appreciate your feedback.
Additionally, I understand the importance of clear communication and messaging, and I will take this feedback into consideration as well, as we continue to refine our approach. Thank you again for your valuable input.
apfund Respectfully, this not a status report as it lacks 1) Progress, 2) Features, and most importantly 3) the Delivery Date. Users have no clue what to do which fuels confusion or potential anger which is exceedingly damaging to the Dropbox Brand and forever alienates brand ambassadors.
Any exec leadership with the most basic understanding of brand development, Marketing 101, intro-to, or even a kindergartener understands being evasive or dishonest makes people not trust or like them.
Clearly this is a choice by someone whose's role might deserve a performance review by leadership with some emotional intelligence. Satya Nadella, CEO of Microsoft, is a master of empathy for all stakeholders, even when things are difficult or confidential.
— It might be better to develop an honest answer that helps users in the interim to protect their information AND feel good using the Dropbox platform. These kinds of responses are inauthentic and counter productive.
First question: did you download your key from BC website before your free online acount was closed? If yes, you shall use it when you chose the option in your local BC app to proceed with a local account. That alternative option appears at login. If you don't have your key you won't be able to decrypt your files anymore.
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What will happen to all those files that have been encrypted?","id":"message:642550","revisionNum":3,"repliesCount":148,"author":{"__ref":"User:user:1598487"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001020"},"conversation":{"__ref":"Conversation:conversation:642550"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:642550"},"body@stripHtml({\"truncateLength\":200})":" Hi \n As most will know, dropbox has purchased boxcryptor. At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ? Should they all be decrypted an...","body@stringLength":"435","rawBody":"
Hi
\n
As most will know, dropbox has purchased boxcryptor. At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ? Should they all be decrypted and wait for communication on how the transaction will be handled by Dropbox ? Boxcryptor was used to encrypt files using other cloud services, will this change ?
\n
Thank you very much Riccardo
\n
","kudosSumWeight":3,"postTime":"2022-12-08T07:15:13.598-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Account Access","text":"Account Access","time":"2022-07-26T01:46:15.468-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Security","text":"Security","time":"2019-05-29T04:36:45.190-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Third Party Integrations","text":"Third Party Integrations","time":"2019-05-29T04:29:38.303-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:642550_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":33524},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":"Dropbox acquires Boxcryptor. What will happen to all those files that have been encrypted?","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
Hi
\n
As most will know, dropbox has purchased boxcryptor. At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ? Should they all be decrypted and wait for communication on how the transaction will be handled by Dropbox ? Boxcryptor was used to encrypt files using other cloud services, will this change ?
\n
Thank you very much Riccardo
\n
"},"Conversation:conversation:642550":{"__typename":"Conversation","id":"conversation:642550","solved":true,"topic":{"__ref":"ForumTopicMessage:message:642550"},"lastPostingActivityTime":"2024-07-16T08:45:21.443-07:00","lastPostTime":"2024-07-16T08:45:21.443-07:00","unreadReplyCount":148,"isSubscribed":false},"ModerationData:moderation_data:642550":{"__typename":"ModerationData","id":"moderation_data:642550","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:642550_3":{"__typename":"Revision","id":"revision:642550_3","lastEditTime":"2023-11-03T04:39:30.819-07:00"},"AcceptedSolutionMessage:message:642571":{"__typename":"AcceptedSolutionMessage","id":"message:642571","conversation":{"__ref":"Conversation:conversation:642550"},"author":{"__ref":"User:user:1850"},"revisionNum":1,"uid":642571,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001020"},"parent":{"__ref":"ForumTopicMessage:message:642550"},"subject":"Re: Dropbox acquires Boxcryptor. What will happen to all those files that have been encrypted?","moderationData":{"__ref":"ModerationData:moderation_data:642571"},"body":"
At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ?
\n
\n
Since this is such a new development, such answers are likely not available yet, beyond what has been stated by the Boxcryptor founders (emphasis mine).
\n
\n
\n
What does this mean for our users and customers?
\n
First of all: All our existing users and customers will remain with the German Secomba GmbH with the same shareholders as during the past 10 years. No contracts, customer data or keys will migrate to Dropbox, all data will remain in our German data centers.
\n
While we’ve sold several key technology assets to Dropbox, we will continue to service our existing users and customers pursuant to the terms of their existing contracts. However, as of today, we will not allow the creation of new accounts or purchases of any new licenses.
\n
If you’re an existing customer, you can keep using Boxcryptor as you do today, and we’ll be in touch with more details as we join forces with Dropbox. If you’re new here and would like to stay up to date on Dropbox’s progress, join the Dropbox mailing list.
\n
You will also find the most important FAQs regarding the next steps below.
At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ?
\n
\n
Since this is such a new development, such answers are likely not available yet, beyond what has been stated by the Boxcryptor founders (emphasis mine).
\n
\n
\n
What does this mean for our users and customers?
\n
First of all: All our existing users and customers will remain with the German Secomba GmbH with the same shareholders as during the past 10 years. No contracts, customer data or keys will migrate to Dropbox, all data will remain in our German data centers.
\n
While we’ve sold several key technology assets to Dropbox, we will continue to service our existing users and customers pursuant to the terms of their existing contracts. However, as of today, we will not allow the creation of new accounts or purchases of any new licenses.
\n
If you’re an existing customer, you can keep using Boxcryptor as you do today, and we’ll be in touch with more details as we join forces with Dropbox. If you’re new here and would like to stay up to date on Dropbox’s progress, join the Dropbox mailing list.
\n
You will also find the most important FAQs regarding the next steps below.
\n
\n
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What will happen to all those files that have been encrypted?","moderationData":{"__ref":"ModerationData:moderation_data:642588"},"body":"
Hi,
Thank you for your answer... but... i am already a boxcryptor customer but until 23.12 license expiration date. at that point what happens ? The software will stop working and I will no longer be able to decrypt my files, which by the way are on multiple cloud providers
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yes i need to decrypt all files before my license expire ..what a mess
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I just spent the last week decrypting all of my files. Very disappointing that this is their guidance. Us loyal customers are left in the cold with unencrypted docs in the public cloud, while they ride off into the sunset with their billions. At the end of the day, they never cared about privacy and protection - only developing a platform for an eventual sale.
I'm thinking of moving to Apple iCloud for my file storage, as their new \"Advanced Data Protection\" seems to offer similar protection whereby Apple doesn't own the encryption keys - we do. See here for more info:
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We have a subscription to Boxcrypter. We understand that Boxcrypter will be ADDED by Dropbox to Business. What about paid NON-Business users? Once our subscription to Boxcrypter comes to an end, We NEED encryption that is available on our MACs, iPads and IPhones.
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The current status is, that the first version of our native end-to-end encryption implementation will be offered to our business customers.
\n
I will certainly share your comments and suggestions with our team, and we appreciate your feedback.
\n
\n
Additionally, I understand the importance of clear communication and messaging, and I will take this feedback into consideration as well, as we continue to refine our approach. Thank you again for your valuable input.
\n
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apfund Respectfully, this not a status report as it lacks 1) Progress, 2) Features, and most importantly 3) the Delivery Date. Users have no clue what to do which fuels confusion or potential anger which is exceedingly damaging to the Dropbox Brand and forever alienates brand ambassadors.
Any exec leadership with the most basic understanding of brand development, Marketing 101, intro-to, or even a kindergartener understands being evasive or dishonest makes people not trust or like them.
Clearly this is a choice by someone whose's role might deserve a performance review by leadership with some emotional intelligence. Satya Nadella, CEO of Microsoft, is a master of empathy for all stakeholders, even when things are difficult or confidential.
— It might be better to develop an honest answer that helps users in the interim to protect their information AND feel good using the Dropbox platform. These kinds of responses are inauthentic and counter productive.
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can we use a local boxcryptor account on a windows PC?
If yes, how please
Marc
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I did download my key. I don't see an alternative option when I log to Boxcryptor on my window PC ( no 3 points)
Thanks for answering
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