You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TitanicKiwi
8 months agoNew member | Level 2
End-to-End folder not appearing in Dropbox app on iOS?
I see them on mac and web. But not on iPhone or iPad.
- HannahDropbox Staff
Hey TitanicKiwi, thanks for taking the time to post to our Community.
To provide some info on this, we don't support end-to-end encryption on the mobile app yet, however, this is something that's being strongly considered.
I hope this helps and if you have any questions, let me know.
- apfundDropbox Product Manager
Hi TitanicKiwi
If you want to access your encrypted files on mobile, you currently need to access the encrypted files via the browser on your mobile device.
But we are aware of the need to add this to our mobile apps and will share an update soon.
Thanks!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!