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Forum Discussion
bva974
2 years agoHelpful | Level 5
Error 500 when trying to delete account
Hi,
I got Error 500 when trying to delete my account.
I tried with firefox, edge, chrome. Same error every time.
Can you help ?
Best regard,
B
DarkPatterns500
Explorer | Level 4
It is November now, and this issue has still not been fixed. I can only assume on purpose. Please delete my account immediately.
Megan
2 years agoDropbox Staff
Hey DarkPatterns500, welcome to our Community!
If I understand correctly, it seems you're facing the same 500 error, when trying to delete your account, right?
Have you tried using a different browser, by any chance?
Let me know more!
- DarkPatterns5002 years agoExplorer | Level 4
Tried different browsers and different devices. Please delete my account.
- Megan2 years agoDropbox Staff
Hi DarkPatterns500, can I send you an email, in order for us to have a closer look into this?
- DarkPatterns5002 years agoExplorer | Level 4
yes. do I need to send you my email address or are you able to look it up?
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