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re12345's avatar
re12345
New member | Level 1
3 months ago

Error 500 when trying to delete my account

Hi,  I cannot delete my free account and get the above error? Anyone know how to fix?  Thanks
Create or delete account
Security
re12345's avatar
re12345
New member | Level 1
3 months ago

Hi Hannah,

I've tried in both Chrome and Edge private/non-private sessions and still the same error.

Thanks

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hmm, is it possible to try while connected to a different network?

    If it persists, let me know and I can reach out to you via email.

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