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Forum Discussion
Error when trying to verify my email address
I am trying to install the app on my laptop, which is updated with Ventura version,
All goes well until I need to verify my account with the 6 numbers code, it says an unexpected error happe...
Hey Luvialazo, thanks for bringing this to our attention.
I'm not really sure that this has to do with the Dropbox application; you can definitely use it on a macOS Ventura computer.
Can you login to your account directly through our website, verify your email there first and then try to sign in to the app, to see if that helps?
Let me know how it goes!
Hannah
Dropbox Staff
Dropbox StaffHey Luvialazo, thanks for bringing this to our attention.
I'm not really sure that this has to do with the Dropbox application; you can definitely use it on a macOS Ventura computer.
Can you login to your account directly through our website, verify your email there first and then try to sign in to the app, to see if that helps?
Let me know how it goes!
Dear Hannah and dear community,
sorry for posing a different question: I tried to 'verify' my e-mail address (which contains a typo) but dropbox does not allow to change it. Unfortunately, another thread on the issue is closed but I hope you know what to do. Thank you!
HS12 PS: Using a standard MS Windows framework.
