We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
jonmchee
2 years agoHelpful | Level 5
"Failed to send text message for two-step verification" error when trying to sign in
Hi,
I am facing the same issue.
Ticket #20977317: DB: cannot access my account
Eman maksoud
New member | Level 2
I have had this issue since last week and not solving yet I need support
Eman maksoud
2 years agoNew member | Level 2
Hey Nancy,
my account has 2FA and after typing the password I didn't receive the security code, the problem from last week I opened a ticket with support, and still, the problem has not been solved yet.
thanks for your support, and appreciate
Ticket #21095271: DB: Not Receiving a two-step verification code
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!