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Forum Discussion
Fraudulent Dropbox charges on my bank statement
I recently checked my business bank account, and was surprised to find 3 identical charges for $19.99 from dropbox, all on the same day, with different transaction IDs. I've used the lookup tool to t...
Rich
Super User II
Super User II
enolan001 wrote:
I've tried to find a phone number to call for dropbox ...
There is no phone number. Dropbox doesn't offer inbound phone support.
To contact Dropbox Support directly, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
For others that find this topic, Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.
