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Forum Discussion
How can I bypass the 2-step verification?
How can i bypass the 2 step verification? I do not know the email password they are sending the code to. I have so many pictures in there I need. I know password and email to sign in to the account but its doing the 2 step verification. Someone please help me get my account back.
- Mark
Super User II
You need to contact support via www.dropbox.com/support for help. Do this while not logged in, even to here. Using an incognito window usually helps.
How long is it since your last log on? If its over 12 months the data would have been deleted anyway I'm afraid due to inactivity.
In terms of support, however, it is very unlikely you can get access back I'm afraid. See this for info.
