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Forum Discussion

Explorer | Level 3

5 months ago

How secure are my files on Dropbox and can they be accessed by the employees?

Is my content physically accessable by dropbox and how can i be assure that my data is safe and caanot be leaked or shared ?

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Dropbox Staff

5 months ago

Thanks for your post, alee007.

Rest assured that Dropbox employees can’t access your files or see their contents.

As for your security concern, you can see more details here and here on how Dropbox keeps your files secure.

Let me know if I can be of more help, though.

Maqali
New member | Level 2
5 months ago
If an account is disabled, the content is removed or it stays there?
- Mark
  Super User II
  5 months ago
  Maqali wrote:
  If an account is disabled, the content is removed or it stays there?
  
  If removed by Dropbox data would be removed if there was no legal reasons to keep it (for example law enforcement action).
Mark
Super User II
5 months ago
Nancy wrote:

Rest assured that Dropbox employees can’t access your files or see their contents.

That is technically not correct. Dropbox can access your files if they need to (for example for legal reasons) as per this help article.
- Maqali
  New member | Level 2
  5 months ago
  If they can or will ( if they need to in some cases) so how can be user feel secure that the files or data will be not shared or stolen or leaked by the dropbox ( staff) itself?
  - Mark
    Super User II
    5 months ago
    Maqali wrote:
    If they can or will ( if they need to in some cases) so how can be user feel secure that the files or data will be not shared or stolen or leaked by the dropbox ( staff) itself?
    
    Again, that is the same as most services unfortunately - you just need to trust them (OneDrive, iCloud, GDrive etc.). Or same as using a USB pen / external drive - how do I know a bad actor hasnt put something on the device, or, the software on the device hasnt been breached etc. Or, that the Windows/Mac install hasnt been hacked and people have got in etc.

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