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lancorp's avatar
lancorp
Explorer | Level 3
4 years ago

How to move a user to another Team

Our company has two business accounts, one is annual and one is monthly (for interns).  We have 2 users on the monthly account (team) that are now permanent employees and want to move them to the ann...
  • Jay's avatar
    4 years ago
    Hi lancorp, thanks for joining the Community!

    In general, there isn't a direct method to transfer users from one Dropbox Business team to another.

    Deleting a user from a team reserves the email address for 7 days, to give the admin time to recover the account. After that time, the email can be used again to create a new empty account.

    However, you could convert the user to a personal account, which is immediate, and then have them accept an invite to the annual team so they can join the other team.

    If you need any more details, feel free to message back!