You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How to recover a deleted account
Why when I log in to my account, it says my account has been deleted? What is the reason and how can I solve it?
Hello, this is the error message when I failed to log in, which indicates that my account has been deleted.What is the reason? And how can I restore my account? I have used this account for many years and it is very important to me. Thank you for your attention and look forward to your reply.
Hannah
Dropbox Staff
Dropbox StaffThanks for the screenshot, @2957665452.
Was this account a member of a Dropbox team, or just an individual account?
I can't remember, is there any difference between these two? What are the corresponding solutions?
- Hannah
Not sure if there is actually a solution, but I would definitely suggest reaching out to our support team, who will let you know exactly what can be done.
To contact them, open a private browsing/incognito window, go to this page, choose your issue type, fill out the form and submit your request.
Let us know once you have your ticket number.
I have submitted feedback, how can I get my account back?
