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crover23's avatar
crover23
Explorer | Level 3
8 months ago
Solved

I cannot see my Dropbox support ticket

Hello, i oppend a ticket and i got the information, that the answer is in the support area. But in the support area, i cant find the ticket ore even a ticket area or message area:   Wher...
Permissions
Security
  • Jay's avatar
    Jay
    8 months ago

    That's correct, it isn't possible to see all your support tickets on the website, only via the links sent in the email.

crover23's avatar
crover23
Explorer | Level 3
8 months ago

Hi, no, there is no Link in the right hand corner

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Are you able to locate your tickets through your email account, crover23?

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