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Forum Discussion

sleon's avatar
sleon
New member | Level 1
17 days ago

I can't access my account as I don't have access to the email

I no longer have access to a Dropbox account that was using my former work email.  I know the username and password. The posted solutions (below) suggests: I know my Dropbox password but don’t have...
Account Access
Account Settings
sleon's avatar
sleon
New member | Level 1
17 days ago

Actually, never mind. I do appreciate your help but I have wasted enough time going in circles. At this point, I will just consider my files lost. 

Not a great endorsement for Dropbox.  The solution provided on the website does not work without access to the email used as the username. The chatbot provides the same response as the website. 

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