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Forum Discussion
I can't link my Apple ID to my existing Dropbox account.
I want to link my Apple id to my Dropbox account created by Apple id but found no way to do it.
I have deleted my existing Dropbox account created by Apple id, but how can I link this Apple id to my existing Dropbox account?
- Nancy
Dropbox Staff
Hi Reimu, and thanks for your post.
When saying you want to link your Dropbox account to your Apple ID, are you referring to the “Sign in with Apple” option?
If yes, you’ll need to make sure your Dropbox email address matches the one linked to your Apple ID (you can update it on Dropbox with these steps) and then click on the “Sign in with Apple” option next time you sign in.
Let me know if that helps.
Yes, I mean "Sign in with Apple". I have done what you said, changed my email to my iCloud (using Hide my Email), but when I sign in with Apple, it shows Sign-in failed: 401 Unauthorized - This account is disabled.
I have deleted my Dropbox account created by my Apple id and seems cannot re-create a Dropbox account using this Apple id?
I'm confusing, it seems that I can sign in my Dropbox account with both of my non-Apple email and my Apple id if my Dropbox account is signed up with Apple id. But if my Dropbox is signed up with email, it can only link Apple id with the same email address?
- Walter
Hey Reimu - sorry to jump in here, but could you clarify what exactly you'd like to accomplish here?
Are you getting this error when trying to sign into your account or when trying to create a new account using the email address you had used in the past?
Could you maybe send us a screenshot so that we can make sure we're on the same page?
