You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
zgediko
2 months agoNew member | Level 2
I don't have access to my email to receive the 6 digit code. Can I receive it in another way?
I don't have access to the email address I use to login to dropbox. I know my password. BUt I can't get the access code because I don't have access to my email address. May I get the code in any other way? I need help!!!!!
- HannahDropbox Staff
- zgedikoNew member | Level 2
I have the desktop on my apple MacBook which I don't use anymore
- HannahDropbox Staff
If you have access to it, I'd suggest checking it out.
Otherwise, you can contact our support team directly, by following these steps:
- Open a private browsing/incognito window and go to this page.
- Choose your issue type and fill out the rest of the form.
- Click "submit".
Once you have it, please send us your ticket number here as well!
About Security and Permissions
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
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