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Forum Discussion
Locked out of my account and no access to the email
Can anyone help me?
I have recently upgraded both my Macbook air and iphone. The macbook air was fine and all information and files had migrated perfectly from my old macbook, but in trying to...
Yes - all resolved now. Have found my ipad and it was receiving the codes. So I've been in and have updated the email address. The phone has now synced. But!.... I now need to find how to switch accounts on my desktop. It's logging into the second account not the main one. I can't see how or where to change that back!! Any tips? Thanks for your help.
Please allow me to log in with just my email address and password. I registered with an old, currently unused email address and cannot log in because I cannot verify the security code. Please improve it.
- Megan
Dropbox Staff
Hey TarouTanaka, sorry to hear you're having issues with this.
Have you checked your email's spam/junk folder to see if the emails end up there somehow?
You can also add the email address no-reply@dropbox.com to your address book and then try sending the email again.
Let me know of any updates!
