We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

5R's avatar
5R
Helpful | Level 5
2 years ago

Most recent activity accuracy

How accurate is the times listed under the 'most recent activity'? Under "Web Browsers", when I hover the mouse on top of the info sign, next to each session's time, it gives a signed-in time many da...
Account Access
Account Settings
Security
  • Jay's avatar
    Jay
    2 years ago

    Hi 5R, have you signed out of your Dropbox account each time you finish working on the site, or do you leave it logged in permanently? 

     

    Closing your browser entirely and rebooting doesn't end the session, as the cookie to login is still active. On my personal machine, my most recent activity shows my current session, and it was last signed in 5 months ago, meaning I never logged off the site since then.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting here, 5R!

 

Just to make sure we’re on the same page, are you seeing an inaccurate sign-in/activity log for both your web sessions and your desktop/mobile apps? Or do you notice this behavior only regarding your web browsers?

 

Let me know, and we’ll take it from there.

  • 5R's avatar
    5R
    Helpful | Level 5
    2 years ago

    Both actually. It seems that the "most current activity" gives only a rough idea of what's been happening and times aren't as accurate as posted. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi 5R, could you send me a screenshot demonstrating what you mentioned?

       

      I'd like to have a visual of how your Security page looks too. Just make sure none of your personal info is visible there. 

      • 5R's avatar
        5R
        Helpful | Level 5
        2 years ago

        Here is what I get. 
        Thanks! 

         

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!