We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

avendetti's avatar
avendetti
New member | Level 2
11 days ago

My account got hacked, and I don't know what to do.

I received an email notification that my dropbox acount's email address was changed. I did not make the change, and I no longer have access to my account. I had a paid plan, but because I'm logging i...
Account Access
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 days ago

Dropbox does not have phone support. 

 

You need to contact support via www.dropbox.com/support while not logged in here, even the forums. It usually works best via an incognito window. 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!