Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

tomspurlock's avatar
tomspurlock
New member | Level 1
3 days ago

My account was hacked and my password changed

Last week, someone compromised my account by changing the email address to their own. I've contacted Dropbox twice and have had NO response back from them. I need to get my account returned to th...
Account Access
Security
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Hi tomspurlock, thanks for bringing this to our attention.

I understand your concern regarding this situation.

Do you have the ticket IDs from when you contacted the support team?

This will help me to assist further.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!