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Forum Discussion
My old account was hacked and deleted, so I can no longer access my files.
My account was just hacked and deleted. I signed back up but all files are gone. And my account is now only 2GB instead of 13.9GB. How can I get this fixed? Can Drop box put the storage size back? Ca...
I do have my email address. But when I try and verify the email is wont come thru.
I cannot see how to log a ticket with support. When I click that link it just takes me to another post with a similar issue.
Nancy
Dropbox Staff
Dropbox StaffThe post I linked above has the exact steps you need to follow in order to log the ticket with our support team. These steps are the same for all users having issues with accessing their Dropbox account.
OK Thanks. I got a ticket... Ticket #24352494
Message said they will reply in 2 DAYS!
I am hoping I can get the account restored and at least the capacity restored.
