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Forum Discussion
New login email notifications every minute. How to stop them?
Hi!
So today I logged into my Dropbox account via the Chrome web browser and started getting "We noticed a new sign in to your Dropbox" about twice every minute. I've already opened one of them and confirmed it was me, and also closed the tab where I had my Dropbox open, but the barrage of emails won't stop. I've received like 40 already. Can someone please help? It's driving me insane because my phone vibrates every time I receive one. I guess I will deactivate these types of notifications, but it has to be a bug, right? How can I fix it?
Thanks!
Oh, nevermind. I think it's stopped by itself already. Just in case it happens to someone else, the bug will probably last between 15-20 minutes and then resolve.
Oh, nevermind. I think it's stopped by itself already. Just in case it happens to someone else, the bug will probably last between 15-20 minutes and then resolve.
- Nancy
Dropbox Staff
Hey debbiemaycry, sorry to hear about this, and I’m glad the emails stopped shortly after.
If this happens again, give me a shout and I’ll investigate further.
Cheers!
Every time I log into this Dropbox account from the same browser I receive an email with the subject heading we noticed a new sign in to your Dropbox account asking if I logged in. Why? I appreciate Dropbox are looking after my security but surely they can identify that I am logging in from the same laptop and using the same browser. How do I retain the security but cease the email when I use the same laptop/browser?
