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Forum Discussion
No access to the email to get security code to sign in
I know my Dropbox password, but I don't have access to my email address. When trying to log in, it asks me to enter a validation code, which they send to the email to which I do not have access. What...
Hannah
Dropbox Staff
Dropbox StaffHey Manolo6, sorry to hear about this.
Do you perhaps have any other devices that are linked to the account? The security code would be sent to those as well.
If not, I'd suggest reaching out to our support team directly.
You can do so by opening a private browsing window on your browser and going to this page.
Make sure to put in an email address you are able to access, fill out the rest of the form and submit your request.
Once you have your ticket number, please send it to us as well.
Thanks!
