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Forum Discussion
Manolo6
9 months agoNew member | Level 2
No access to the email to get security code to sign in
I know my Dropbox password, but I don't have access to my email address. When trying to log in, it asks me to enter a validation code, which they send to the email to which I do not have access. What...
TO73
New member | Level 2
I have a couple of old dropbox accounts. I still have login information with passwords however when I log in to change to the new email it sends me a verification email , I cannot access this as it is a old email.How can I access
Megan
8 months agoDropbox Staff
Hey TO73, let's jump right into this!
Are you referring to the verification email or our 6-digit-security code? I believe it's the latest one, right? If not, feel free to clarify.
In any case, I'd most likely need to send you an email, in order for us to have a closer look into this. Let me know if this is okay.
Thanks a bunch!
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