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samtheman326
2 years agoNew member | Level 2
Not receiving the verification email for my Dropbox account.
I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply drop...
samtheman326
2 years agoNew member | Level 2
The verification emails are not going to my spam folder.
I went to the link you provided through an incognito tab but once again I was asked to verify my email which I can not due because I am not receiving those emails, however I am receiving email notifications for this chat.
Hannah
Dropbox Staff
2 years agoNo worries, then, can we send you an email on our end, so we can take a closer look?
- samtheman3262 years agoNew member | Level 2
yes, please
- Hannah2 years ago
Dropbox Staff
Sure thing, Sam, I just emailed you, so we'll continue working on this there.
- samtheman3262 years agoNew member | Level 2
thanks, I replied to the email
- Wolbok6 months agoNew member | Level 2
Hi Hannah .
I have the same issue regarding the verification mail that doesn't come through. Can you/someone please contact me to help with this issue?
Here is what I've done so far:
I checked the spam folder
Added a no-reply@dropbox.com contact to Outlook.
I've checked the online outlook p;platform (thinking that the PC app may be the issue)
I've set up two-step authentication.These are all the workarounds I've found online but to no avail. So I desperately need some help/advice.
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