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Forum Discussion
samtheman326
2 years agoNew member | Level 2
Not receiving the verification email for my Dropbox account.
I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply drop...
Hannah
Dropbox Staff
2 years agoHey samtheman326, sorry to hear about this.
Just to confirm, did you also check your spam folder?
If it's not there either, I would suggest going to this page from a private browsing/incognito window and submitting a help request to our support team, so they can assist you further.
Once you have your ticket number, please send it here as well.
Thanks!
roland2198
2 months agoNew member | Level 1
Same problem with an old account
- Nancy2 months ago
Dropbox Staff
roland2198, have you checked my reply to you here, by any chance? If yes, please let me know if you’ve tried all of the suggestions, but to not avail.
- roland21982 months agoNew member | Level 1
Tried but without succes
- Nancy2 months ago
Dropbox Staff
Thanks for clarifying! I had a quick look in our system in the meantime and I can see you’ve already contacted our support team about this issue.
Please check the support agent’s reply, when you can, and they’ll look into this further.
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