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samtheman326's avatar
samtheman326
New member | Level 2
2 years ago

Not receiving the verification email for my Dropbox account.

I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply drop...
Account Access
emails
Security
roland2198's avatar
roland2198
New member | Level 1
2 months ago

Same problem with an old account

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

roland2198, have you checked my reply to you here, by any chance? If yes, please let me know if you’ve tried all of the suggestions, but to not avail.

  • roland2198's avatar
    roland2198
    New member | Level 1
    2 months ago

    Tried but without succes

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Thanks for clarifying! I had a quick look in our system in the meantime and I can see you’ve already contacted our support team about this issue. 

      Please check the support agent’s reply, when you can, and they’ll look into this further.

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