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Forum Discussion

Pete417's avatar
Pete417
New member | Level 2
2 years ago

Not receiving verification email, how can I verify my account?

I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder.  I've verified my address...
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Ey12's avatar
Ey12
Explorer | Level 3
مسا الخير.. انا بقدر افوت عالايميل لكن رمز التحقق ما بوصل لاقدر افتح الحساب.. شو الحلول
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

مرحبًا @Ey12، مرحبًا بك في مجتمعنا!

 

فقط للتأكد من أننا على نفس الصفحة هنا: هل تشير إلى رسالة التحقق الإلكترونية، أو رمز الأمان المكون من 6 أرقام الذي يستخدم لمرة واحدة للوصول إلى حساب Dropbox الخاص بك؟

 

هل يمكنك أيضًا محاولة إضافة no-reply@dropbox.com إلى جهات اتصال بريدك الإلكتروني ثم المحاولة مرة أخرى؟

 

على أية حال، سأنتظر ردك حتى نتمكن من المضي قدمًا!

 

--

 

Hey Ey12, welcome to our Community! 

 

Just to make sure we're on the same page here: do you refer to the verification email, or the 6-digit-security one-time-code in order to access your Dropbox account? 

 

Can you also try adding no-reply@dropbox.com to your email contacts and then try again?

 

In any case, I'll be waiting for your response, in order for us to proceed! 

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