Forum Discussion

Pete417's avatar
Pete417
New member | Level 2
3 years ago

Not receiving verification email, how can I verify my account?

I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder.  I've verified my address...
Account Access
emails
Passwords
Security
dson131's avatar
dson131
Explorer | Level 4
2 years ago

Hi Jay,

It's a private business domain using Gmail

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks, dson131.

 

Can we send you an email, so we can look further into this?

  • dson131's avatar
    dson131
    Explorer | Level 4
    2 years ago

    Absolutely, thanks. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      I just sent you an email dson131!

       

      I'll see you there, cheers!

      • dson131's avatar
        dson131
        Explorer | Level 4
        2 years ago

        Thanks, got it and have just replied

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