Forum Discussion

arhumatif's avatar
arhumatif
New member | Level 2
5 months ago

I can't access my Dropbox account, as I have no access to my email to get the code

I have no longer access to the my Gmail account please remove my Dropbox security code .bcz now I don't have my Gmail .I wanna login my account but I'm failed reason security code . please remove my ...
Account Access
Dropbox Passwords
emails
Security
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi arhumatif, thanks for bringing this to our attention.

 

I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link. From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

 

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system

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