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gaetanoPulito's avatar
gaetanoPulito
New member | Level 2
2 years ago

problemi dopo cambio password / Can't see my files after changing password

dopo aver cambiato password non mi permette di vedere le mie cartelle. Mi tratta come un nuovo utente identificandomi come utente basic e chiedendomi un nuovo piano
Account Access
Dropbox Passwords
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi gaetanoPulito, thanks for bringing this to our attention.

 

Are you certain that you changed your password for your Dropbox account, or did you create a new account entirely?

 

Do you see any files in the events page or the deleted files page?

 

This will help me to assist further!

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