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Forum Discussion
truebluebethy
2 years agoNew member | Level 2
Recovery of Password in Password Protection
I can not recall the password for our password protected files. Admittedly, I have not had to visit this business for a number of years, and have reason to do so now. I had my account name and pass...
- 2 years ago
There is no way to recover via Dropbox I'm afraid (unless you'd uploaded a previous none password protected file in last 30 days/free user or 180 paid).
Mark
2 years agoSuper User II
Is this the password to the actual file itself (i.e. if you download it and open in, say, Word, you need to input a password) or a one for a shared link?
- truebluebethy2 years agoNew member | Level 2
Yes, this is the password one must enter when the document is downloaded into Word or Excel.
- Mark2 years agoSuper User II
There is no way to recover via Dropbox I'm afraid (unless you'd uploaded a previous none password protected file in last 30 days/free user or 180 paid).
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