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SMG13's avatar
SMG13
Explorer | Level 4
3 years ago
Solved

Repeating Password Reset Emails

Hi, I recently reset my password but have been receiving quite literally hundreds of emails since, with the same information confirming the reset code and then followed by confirmation that my password has been reset. Any ideas on how to stop these emails? Thanks!!

Account Access
Dropbox Passwords
FAQ
  • Jay's avatar
    Jay
    3 years ago

    Glad to hear it! Please let me know if you have any further issues in the future.

     

    Enjoy your week ahead!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi SMG13, thanks for bringing this to our attention.

     

    Most likely this was a temporary issue with the emails on the system.

     

    Are you still experiencing multiple emails being received in your inbox?

     

    This will help me to assist further!

    • SMG13's avatar
      SMG13
      Explorer | Level 4
      3 years ago
      Hi Jay,
      The emails stopped eventually. All good now, thanks!!
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Glad to hear it! Please let me know if you have any further issues in the future.

         

        Enjoy your week ahead!

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