You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ads1212
3 years agoHelpful | Level 7
SCAM Warning
Yesterday I received this scam email purporting to be Dropbox. I was initially freaked out by receiving this but when I checked Dropbox online, no files had been deleted. Warning to a...
- 3 years ago
Hey ads1212, how are you today?
If you take a look at the email address of the sender, you will see that it uses a legit Dropbox domain, meaning this is a legit Dropbox email.
If you look at your events page like Rich suggested, are you able to see any deletion events related to these files?
ads1212
Helpful | Level 7
I’m not stupid enough to click a link on a suspected scam email. And to answer your question no, I have not renamed or fiddled with 93,000 files.
Rich
3 years agoSuper User II
ads1212 wrote:
I’m not stupid enough to click a link on a suspected scam email
You don't have to click on a link in an email to know where it points to. Just hover your cursor over it.
- ads12123 years agoHelpful | Level 7Let’s keep on topic.
- Rich3 years agoSuper User II
ads1212 wrote:
Let’s keep on topic.It is on topic. I pointed out a way to help determine if what you received is a legitimate email or not. I'd check carefully because it's looks identical to a real one, such as this:
Yes, it could be fake, but the only way to tell is if you check where the links are actually pointing to. If they point to a valid Dropbox domain then it's likely a real message and should be taken seriously. I'd also suggest you check your Events page to view the recent activity on your account.
- ads12123 years agoHelpful | Level 7Thanks for that. I’m on a Mac and when I hover over the URL, it does not show me where it points to. I have checked my dropbox deleted items and the thousands of files that the email say were deleted are not there. Dropbox has been really slack at following up my report to them. Very disappointing.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!